Whether you have a question, want to find out more about our counselling and psychotherapy services, or feel ready to book a free initial consultation, there are a few ways to reach us.
You can use the form below to send a general enquiry and a member of the collective will get back to you. Alternatively, if you already know which therapist you’d like to work with, you’re welcome to contact them directly — you’ll find each therapist’s contact details on their individual page.
We offer therapy sessions in person at our Hackney practice and online. We aim to respond to all enquiries within four working days.
By submitting this form, you consent to your name, email address, and message being shared with the therapists on this website. Each therapist practises independently and is individually responsible for their own confidentiality, data protection, and professional obligations. Hackney Therapy Collective does not store your information beyond what’s needed to pass on your enquiry. Please see below for our full Privacy Notice.
Privacy Notice
Privacy Notice — Hackney Therapy Collective
Hackney Therapy Collective (HTC) is a collective of independent therapists who share a website and referral process. HTC is not a clinic, and does not hold clinical records, provide treatment, or manage ongoing client data. Each therapist listed operates independently, holds their own professional registration and insurance, and is individually responsible for their own confidentiality and data protection practices once you’re in contact with them directly. HTC is registered with the Information Commissioner’s Office as a data controller, registration reference ZC227217.
What we collect and why
When you complete the contact form on this website, we collect your name, email address, and message. This is used solely to pass your enquiry to the therapists on this website, so they can respond to you directly.
What happens to your information
Once your enquiry has been forwarded, we do not retain your details. Any copy held by HTC is deleted within 30 days. From that point, any ongoing correspondence and record-keeping is between you and the therapist you’ve contacted, under their own privacy practices.
Lawful basis
We rely on your consent, given by submitting the form, to share your details with the therapists listed on this website.
If you share something of concern
This form is not monitored in real time and is not a crisis or emergency service. In a crisis, please contact emergency services (999) or a crisis line such as Samaritans (116 123).
If you disclose something indicating risk to yourself or others, we cannot guarantee an immediate response or that we will maintain confidentiality. In some circumstances we may need to share your information to help ensure your safety or someone else’s.
Cookies
This site uses cookies to support its normal functioning and, where enabled, to understand site traffic. You can view and manage your cookie preferences at any time via the cookie settings banner on this site.
Data subject rights
You can ask us to delete your information at any time, and you have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you have concerns about how your information has been handled.
Questions or concerns
If you have questions about how your enquiry was handled, contact emilelopezcounselling@gmail.com and/or hello@michaelalexandermackay.com